Duration: 5 Hours
Admission requirements: None
About this programme
The MANCOSA skillME Telephone Skills short learning programme (SLP) has been developed by industry experts to equip individuals with critical skills required for telephone communication.
The MANCOSA skillME Telephone Skills SLP is a high-impact, microlearning programme which covers:
Admission and user requirements
There are NO admission requirements for this short learning programme – simply #CLICKtoLEARN.
Upon successful completion of this SLP students will receive an automatically generated Certificate of Completion backed by MANCOSA and issued through blockchain.
Certificate of Completion
Blockchain certificates, can be easily shared with your network and are easily verified by employers and recruitment agencies.
Exclusive access to MANCOSA Community. Expand your professional network and increase your employment opportunities.
Earn a microlearning, blockchain credential
Telephone Skills Brochure
Improve and develop your knowledge and competencies.