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Corporate Training Programmes in Mauritius [MQA Approved]

Home » Corporate Training Programmes in Mauritius [MQA Approved]

In today’s rapidly evolving business landscape, continuous professional development is not just an option; it’s a necessity. At Honoris Educational Network, we understand the pivotal role that targeted training programmes play in empowering your workforce, enhancing skill sets, and driving your organisation towards its strategic goals. 

Our MQA approved corporate training programmes, sanctioned by both the Higher Education Commission (HEC) and the Mauritius Qualifications Authority (MQA), are meticulously designed to cater to a diverse range of professional needs. From leadership and communication to accounting and HR management, our courses are tailored to foster professional growth and operational excellence. Embark on a journey of transformation with us and unlock the full potential of your team.

Workshops, Training and Development

Discover the power of professional enrichment with Honoris Educational Network, an esteemed Training Centre recognised by the Higher Education Commission (HEC) and the MQA. Our portfolio of MQA approved workshops and training programmes is specifically designed for groups of employees, corporates, and unemployed youths, offering multifaceted benefits that include:

HEN Training

See our full list of short courses available

General Benefits from Training and Development

Embrace the transformative impact of training and development with Honoris Educational Network. Our comprehensive training programmes offer a wide array of benefits designed to propel your organisation forward:

Honoris Corporate Trainings & Short Courses

Developing good communication skills is very important be it in personal or in professional relationships.
Being able to understand the barriers to good communication will help you to better manage them. Improving
communication skills make work and personal relations easier. Hence, developing the right techniques
and enhancing your interpersonal skills are very much important in order to avoid bad experiences.

Learning Objectives:

  1. Organize information in a clear and concise manner;
  2. Understand the importance of communication skills;
  3. Explain why empathy is important at work;
  4. Link behaviours, interpersonal skills and Emotional Intelligence;
  5. Understand importance of verbal & non-verbal message
 

Target Audience: Managers, Supervisors, Front liners, Team Leaders

Duration: 6 hours/ 1 day


Developing good communication skills is very important be it in personal or in professional relationships.
Being able to understand the barriers to good communication will help you to better manage them. Improving
communication skills make work and personal relations easier. Hence, developing the right techniques
and enhancing your interpersonal skills are very much important in order to avoid bad experiences.

Learning Objectives:

  1. Organize information in a clear and concise manner;
  2. Understand the importance of communication skills;
  3. Explain why empathy is important at work;
  4. Link behaviours, interpersonal skills and Emotional Intelligence;
  5. Understand importance of verbal & non-verbal message
 

Target Audience: Managers, Supervisors, Front liners, Team Leaders

Duration: 12 hours/ 2 days

In today’s environment, it is important for any organisation to value its customers by providing excellent
customer service. It therefore becomes crucial to empower the different teams which are involved in doing
so.
One of the biggest challenges of any organisation is to deliver an excellent customer service, hence, this
one-day programme will provide the participants with the fundamentals of Customer Service which will help them to adopt the different techniques learnt during the session.

Course Objectives

  1. Communicating the right message;
  2. Understand the techniques for good customer service;
  3. Understand the benefits of good customer service;
  4. Enhancing the customer’s experience;
Learning Outcomes:

  1.  Understand that they should deliver excellent customer service at all times;
  2. Understand customer expectations so as to better serve them;
  3. Understand why customer satisfaction is important;
  4. Better understand their role in the customer touchline.
 

Target Audience: Frontliners, Team Leaders, Supervisors

Duration: 6 hours/ 1 day

The effectiveness of a CEO is judged by his Problem Solving and Decision-Making abilities. Our brain makes over 35,000 decisions each day, but we are paid for some strategic ones that we make. These can have make-or-break consequences. Decision Making is usually part of Problem Solving and is regarded as a well-structured process that can be learnt and developed as a highly paid skill.

Course Objectives

  1. Understanding the Decision-Making process
  2. Types of Decision Making Factors Affecting Decision Making
  3. Methods of Decision Making Evaluating Alternatives
  4. Creative Decision Making (thinking outside the box)
  5. Group Decision Making
  6. Decision Making under Uncertainty
  7. Difference between a Bad and a Wrong decision
  8. Improving Decision Making Through Effective Knowledge Management
  9. Problem Solving Methods
  10. Root Cause Analysis
  11. Cost of Indecision

This one-day course will help professionals and business leaders to approach problems from another perspective and identify the root causes. The solutions will provide for sustainable results instead of short-lived relief. Several practical models will be discussed.

This will be achieved via lecture/presentations, (group) case studies, activities, and interactive discussions. A down-to-earth approach will be used to illustrate the concepts being discussed which can be implemented right away in the job environment.

 

Duration: 6 hours/ 1 day

The aim of this training is to develop participants’ proficiency in sales and negotiation by providing them with the essential knowledge, strategies, and techniques necessary for effective selling. Participants will learn to understand customer needs, build strong relationships, utilize sales psychology, and negotiate value-driven deals. This training will empower participants to enhance their sales performance, achieve better outcomes, and drive business success.

Course Content:

  1. Introduction to the Art of Sales
  2. The Effective Sales Process
  3. Know Your Customer & Sales Psychology
  4. Negotiation and Value Selling

Learning Objectives:

• To introduce participants to the fundamental concepts and significance of sales.

• To highlight the essential qualities and characteristics of successful salespeople.

• To provide an overview of the evolution of sales techniques over time.

• To emphasize the importance of ethical practices in sales.

• To familiarize participants with the key stages of the sales process from start to finish.

• To develop participants’ ability to build rapport and trust with potential customers.

• To enhance participants’ communication skills specific to sales interactions.

• To introduce the use of modern sales tools and technologies to streamline the sales process.

• To teach participants how to identify and understand the needs and preferences of customers.

• To provide insights into customer segmentation and targeting strategies.

• To explore the principles of sales psychology and their application in influencing customer behavior.

• To develop skills for building strong emotional connections with customers.

• To equip participants with the basic strategies and tactics of effective negotiation.

• To shift participants’ focus from feature-based selling to value-based selling.

• To prepare participants to handle difficult negotiations with confidence. 

• To promote the development of win-win solutions that satisfy both parties in a sales negotiation

Duration: 2 days

 

Level 1 (Beginner) Learning Objectives:

Build a strong foundation in spreadsheet software with this Excel beginner’s course. Learn the basic concepts of spreadsheet design, formulas and functions that will enable you to build fully working models using the world’s most popular spreadsheet software.

Course details: 

  1. Workbooks and Worksheets
  2. Formulas: Calculation, Order of Operations, Absolute and Relative References
  3. Functions: sum, max, min, average, count, countblank, counta, function library, insert function
  4. Sorting, Filtering and Tables
  5. Charts and Graphs
  6. Page Layout, Formatting and Printing

Duration: 6 hours/ 1 day

 

Level 2 (Advance) Learning Objectives:

Learn essential functions as well as how to manage list data, cover formulas and function techniques, PivotTables, intricate formatting, setting complex printing options and using intricate charting features.

Course details: 

  1. Order of operations: Working with formulas in Excel
  2. Absolute and Relative References: Getting familiar with Absolute and relative references Tips & tricks
  3. Calculating Value Totals: SUM, MAX, MIN, AVERAGE, COUNT, COUNTBLANK, COUNTA
  4. Creating advanced Formula: SUBTOTAL, COUNTIF, SUMIF, VLOOKUP, IF (AND/OR), Nested Functions
  5. Tailored Pivots: Pivot Tables, Pivot Charts

Duration: 6 hours/ 1 day


Level 3 (Expert) Learning Objectives:

Advanced analysis tools including data linking, data consolidation and outlining and summarising are covered, as are PivotTables, Lookup Functions and some key automation features such as macros. Learn how to import data, create Data Tables and Scenarios for What If analysis, techniques to validate data, and create form controls such as List and Combo Boxes to make data entry easier.

Course details: 

  1. Record an Excel macro: Macro Security, Developer Tab
  2. Macro execution options: Macro Recorder, Personal Macro Workbook, Executing VBA code by using a button
  3. To get familiarised with VBE: Step by step macro execution, VBE window, Properties
  4. Programming basics: Reading the programming code, Debugging, name ranges in VBA
  5. Create Excel macros via VBA: Create a sub procedure, Input Box, Message Box
 

Duration: 6 hours/ 1 day


 Learning Objectives:

Hand through the process of creating an outstanding presentation. We will design using PowerPoint and make infographics, world maps, graphs, charts, features, processes, introductions about our slides, and many things that are important to a well-prepared presentation.

Course details: 

  1. ESSENTIAL KNOWLEDGE – Best presentation practices and useful PowerPoint tricks, including presentation tips that you might not be aware of.

  2. SLIDE DESIGN – Learn the slide-by-slide process of how to design your own presentation. Each lesson is devoted to tackling one slide at a time. Follow along and create your own masterpiece just like the one in the preview. PowerPoint 2010 and PowerPoint 2011 MAC tricks also apply.

  3. MASTER SLIDES – Learn how to set up, prepare, and create templates in the PowerPoint Slide Master window to create high-quality presentations for companies, clients, and online sales!

  4. ADVANCED TRICKS – Learn from dozens of high-quality lessons that teach you important PowerPoint tricks such as setting up the music, video backgrounds, global changes, and more.

Modules:

  1. Introduction: Presentation of PowerPoint Interface, Create and save PowerPoint Presentation
  2. Insert graphics: Text, shapes, images, SmartArt, tables, graphs, videos
  3. Formatting options: Apply background formatting, insert a logo, save a template
  4. Print options: Header & footer, printing options
  5. Viewing options: Normal, outline, slide sorter, presentations views
  6. Transitions: Categories of transitions, durations, sounds
  7. Animations: Animation Types, Animation Start Options, animation pane.

Duration: 6 hours/ 1 day

 Learning Objectives:

This course is designed for students who wish to use Microsoft Word to create and modify complex documents and use tools that allow them to customize those documents.

Course details: 

Lesson 1: Organizing Content Using Tables and Charts

Topic A: Sort Table Data

Topic B: Control Cell Layout

Topic C: Perform Calculations in a Table

Topic D: Create a Chart

Topic E: Add an Excel Table to a Word Document (Optional)

Lesson 2: Customizing Formats Using Styles and Themes

Topic A: Create and Modify Text Styles

Topic B: Create Custom List or Table Styles

Topic C: Apply Document Themes

Lesson 3: Inserting Content Using Quick Parts

Topic A: Insert Building Blocks

Topic B: Create and Modify Building Blocks

Topic C: Insert Fields Using Quick Parts

Lesson 4: Using Templates to Automate Document Formatting

Topic A: Create a Document Using a Template

Topic B: Create a Template

Lesson 5: Controlling the Flow of a Document

Topic A: Control Paragraph Flow

Topic B: Insert Section Breaks

Topic C: Insert Columns

Topic D: Link Text Boxes to Control Text Flow

Lesson 6: Simplifying and Managing Long Documents

Topic A: Insert Blank and Cover Pages

Topic B: Insert an Index

Topic C: Insert a Table of Contents

Topic D: Insert an Ancillary Table

Topic E: Manage Outlines

Topic F: Create a Master Document

Lesson 7: Using Mail Merge to Create Letters, Envelopes, and Labels

Topic A: The Mail Merge Features

Topic B: Merge Envelopes and Labels

Topic C: Create a Data Source Using Word

Duration: 6 hours/ 1 day

The Accounting for Accounts Clerk is a course where you will learn how Accounting and Administrative work are performed within a company. You will learn the skills and knowledge which employers’ seeks before recruiting or promoting a candidates.

Learning Objectives:

  1. Cash Book
  2. Bank Reconciliation
  3. TDS Return (Calculation & Submission at MRA)
  4. Analysis of Cash Book (Income & Expenditure)
  5. Payroll Calculation (CSG/NSF/LEVY/PRGF/PAYE/OVERTIME)
  6. Accounts Payables
  7. Accounts Receivables
  8. Financial Statement
  9. Depreciation

Duration: 5 Weeks

Learning Objectives:

  1. Depreciation and Amortisation
  2. Accrual Accounting
  3. Accounting Cycle
  4. Inventory Accounting
  5. Deferred Revenue
  6. Prepaid Accounting
  7. Financial Report
  8. Effective Closing of Accounting Period
  9. Income Tax Accounting

Requirements:

Basic understanding of accounting
 
Basic understanding of financial reporting
 

Duration: 5 Weeks

Get ready to leverage technology to streamline processes across all departments, interact with any system, reduce errors and free up time for strategic thinking and creativity. By mastering automation, companies can position themselves at the forefront of this shift, ready to leverage technology to streamline processes across all departments, interact with any system, reduce errors and free up time for strategic thinking and creativity.

Course Content:

  1. Microsoft Power Automate Cloud
  2. Power Automate User Account and Pricing
  3. Power Automate Desktop
  4. Variable Actions
  5. Conditional Actions
  6. Loop Actions
  7. Excel Automation
  8. Advanced Excel
  9. Data Table – Variable action
  10. File Actions
  11. Folder Actions
  12. Compression Actions
  13. Text Actions
  14. Email Automation
  15. Outlook Automation
  16. PDF Automation
  17. Automate using UI Elements
  18. Web Browser Automation
  19. UI Automation
  20. Recorders
  21. SharePoint Actions

Duration: 45 hours (22 hours theory & 23 hours Practical)

Course Type: Face-to-face or Online

Target Audience: IT and Non-IT Professionals

Price: Rs 55,000 per participant (min 5 participants)

Gain the skills needed for a successful data science career. Learn to create Machine Learning and AI models, and deploy them into production while working with a team.

Course Content:

  1. Understand the fundamentals of Python
  2. Learn Python for data science
  3. Learn how to survive the data preparation phase of a vast dataset. Extract insights by interpreting statistical results based on multivariate regression models, hypothesis testing, and confidence intervals.
  4. Implement the Machine Learning workflow
  5. Become proficient in neural network architectures and parameters, constructing networks for image, sequence, and text analysis. Dive into AI by coding a transformer from scratch and developing GenAI applications. Gain practical skills with pre-trained “big models” from cutting-edge open-source research.
  6. Turn your best handcrafted models into a replicable Python package that can be trained on big data in the cloud, using virtual machines and online databases. Monitor your model performance as new data comes in, retrain it when needed, and expose its predictions to the world via APIs or websites.
  7. Leverage AI in your projects

Duration: Full-Time (2 months) or Part-Time (7 months)

Master data collection, transformation, and visualization and start your Data Analyst career. Build teamwork and business skills to thrive within collaborative Data teams.

Course Content:

  1. Understand and manipulate data
  2. Master the language of Data Analysts
  3. Recover and clean data automatically
  4. Build interactive dashboards
  5. Analyse and predict results

Duration: Full-Time (2 months) or Part-Time (7 months)

Application Form

Email Application Form

They attended the trainings

J. Cotte

Team Leader

Motivating your team members and empower them to be more responsible

M. Narainen

Senior Consultant

It was very interesting. We interacted with other companies. We shared our knowledge and experience.

S. Deonanan

Supervisor

Motivating your team members and empower them to be more responsible.

A. Sooprayen

Specialist

Very alive and participative

Mr. Leung

The trainer explained really well. The interactive moments and the class was not boring at all

N.Ramsahye

Team Leader

Interaction, practical and day to day examples

Enquiry

Do you have more questions? Want to get in touch with Honoris Educational Network?