Course Outline

Developing good communication skills is very important be it in personal or in professional relationships.

Being able to understand the barriers to effective communication will help you to better manage them. Improving communication skills make work and personal relations easier. Hence, developing the right techniques and enhancing your interpersonal skills are very much important to avoid bad experiences.

Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. In today’s working environment, it is not enough to have technical skills.

Course Objectives

The objectives of the course are, inter alia, to:

  • Organise information in a clear and concise manner;
  • Understand the importance of communication skills;
  • Explain why empathy is important at work;
  • Link behaviours, interpersonal skills and Emotional Intelligence; and
  • Understand importance of verbal & non-verbal message

Learning Outcomes

By the end of this course, participants will be able to:

  • Explain what good communication is;
  • Identify communication styles;
  • Read body language and use the proper one at work;
  • Understand business etiquettes; and
  • Apply different communication

 

Target Audience: Anyone, working or not working, who wished to upgrade their communication skills.

 

Trainer: Antee (Ashveena) Mewa

Trainer | Business Consultant | Meta Coach

Profile: With 19 years of working experience and 12 years of experience in
training, Antee has delivered trainings in Effective Communication
Skills, Team Building, Leadership, Supervisory Skills, Organisational
Excellence, Motivation and Customer Service Excellence to different
audiences, ranging from Public Officers from various Ministries,
Parastatals bodies to Middle Management employees in the private
sector (Tourism, Textile, BPO, and Banking) addressing very different
challenges faced by employees in their specific sectors.

 

Course fee: Rs 15,000 for corporate | Rs 10,000 for individual

The course is MQA-Approved and HRDC refundable

Register by Saturday 19th April and get an Early Bird Discount of 20%.

 

Date: 24th April 2025 – 9 am to 4 pm (including refreshments)

  • 3 hours of theory
  • 3 hours of practical

 

Are you ready to take the next steps? Download the form below, fill it and send to Javed Jaumally at [email protected].

Download Application Form

Do you want to register multiple person? Send the list of participants with their full name, NIC, and position to Javed Jaumally at [email protected].